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Return to shopFAQ’s
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept payment methods, e.g., credit cards, debit cards, UPI, and bank transfers.
Yes, your payment information is secure. We use PhonePe payment Gateway to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
We offer a 48 hours return policy. You can raise a return request within 48 hours of receiving the product. Requests made after this period will not be considered. \
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
In case of a return due to damage or defect, Harmiche will arrange a pickup at no additional cost.
For non-defective returns (if permitted), customers will bear the shipping charges.
Exchanges are allowed only in the following cases:
- If the product is damaged or defective upon receipt.
- If the wrong product is delivered.