Privacy Policy

This document is an electronic record under the provisions of the Information Technology Act, 2000, and the rules thereunder, as applicable, including any amendments. This electronic record is generated by a computer system and does not require any physical or digital signatures.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE, ALONG WITH ANY OTHER TERMS AND CONDITIONS SPECIFIED ON THE WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT USE THE WEBSITE.

This privacy policy (“Privacy Policy”) governs the collection, use, and sharing of information by Harmiche, with its registered office at Plot No. 3A, Near D.R Residency, Ashiyana Homes, Chipyana, Noida, G.B Nagar, Uttar Pradesh – 201305. The Privacy Policy applies to users (“User” or “you”) who access and use the website https://harmiche.com/ (the “Website”).

1. Consent
1.1 By accessing the Website or providing your information, you consent to the collection, use, storage, and sharing of your information as described in this Privacy Policy.

1.2 Personal data will be retained for as long as necessary for the purposes specified herein or as required by law, whichever is longer. Non-personal data may be retained indefinitely.

2. Information Collection and Use
2.1 Personal Information
Name, Email ID, Shipping/Billing Address, Phone Number: Collected directly from Users for identification, delivery of goods and services, marketing, and fraud prevention.
Commercial Information: Harmiche does not store payment card details. Payment transactions are handled by third-party gateways, and only payment mode and source information are retained for analytics and targeted promotions.
2.2 Automatically Collected Information
IP Address and Location Data: Automatically collected to analyze traffic and provide location-specific services and promotions.
Communication Records: Calls and messages (e.g., WhatsApp) may be stored for quality assurance and fraud prevention.
2.3 Social Media Interaction
Customer reviews, tags, and posts shared on social media platforms may be reshared by Harmiche for promotional purposes and engagement analysis.

2.4 Other Sources
We may utilize additional data sources to enhance services, deliver personalized ads, identify new customers, and improve security.

2.5 Information Updates
Users are encouraged to periodically update their information on the Website to ensure continued access to services and updates. Harmiche is not responsible for any service disruptions due to outdated information.

3. Data Access and Security
3.1 Harmiche implements reasonable safeguards to protect User data from unauthorized access, use, alteration, or disclosure. However, no system can guarantee complete security.

4. Data Sharing
4.1 Harmiche does not sell User data to third parties. Data may be shared with trusted partners (e.g., Facebook, Google) to facilitate advertisements and other services, in compliance with applicable laws.

4.2 Account Deletion: Users may request the deletion of their personal data by contacting our customer support at care@harmiche.com. Note that deleting certain information may limit access to some Website features.

4.3 Communication Preferences: Users can opt-out of marketing communications by contacting care@harmiche.com.

4.4 Cookies: Harmiche uses cookies to enhance the Website experience. Users can manage cookie preferences via their browser settings. Third-party tracking by services like Google and Facebook is subject to their respective privacy policies.

4.5 External Links: Harmiche does not guarantee the quality or safety of external links provided on the Website. Users are advised to exercise caution.

5. Policy Updates
5.1 Harmiche may update this Privacy Policy periodically. Users are advised to review it regularly to stay informed about changes. Significant updates will be highlighted on the Website.

6. Opt-Out Rights
6.1 Users may withdraw consent for data usage by contacting care@harmiche.com. Opting out may restrict the availability of certain services.

7. Data Accuracy
7.1 Users are responsible for providing accurate and up-to-date information. Harmiche follows strict protocols to maintain accurate records and encourages Users to notify us of any discrepancies.

8. Force Majeure
8.1 Harmiche is not liable for any data loss, damage, or misuse caused by circumstances beyond its control, including but not limited to natural disasters, cyberattacks, or system failures.

9. Grievance Redressal
9.1 For concerns or grievances regarding this Privacy Policy or the Website, please contact the designated Grievance Officer:

Name: Akram Khan
Email: legal@harmiche.com

10. Governing Law and Jurisdiction
10.1 This Privacy Policy is governed by the laws of India. All disputes will be subject to the exclusive jurisdiction of courts in Lucknow.